Refund policy

At Anointed Leaf Herbal Tea LLC, we take care in preparing and packaging every order.

Food, Tea & Botanical Products
Because our herbal teas, botanicals, beverage products, and other consumable items are food products, we cannot accept returns or exchanges once they have been shipped or delivered.

Gift Sets & Personal-Care Products
For health and sanitation reasons, opened or used gift-set items, bath products, scrubs, or other personal-care products cannot be returned.

Damaged, Incorrect, or Missing Items
If your order arrives damaged, contains the wrong item, or is missing an item, please contact us within 7 days of delivery at anointedleaf@gmail.com. Please include your order number and photos of the package and affected item when possible.

We will review the issue and, when appropriate, provide a replacement, store credit, or refund.

Order Cancellations
If you need to cancel or change an order, please contact us as soon as possible. We will do our best to accommodate your request, but orders that have already been prepared, fulfilled, or shipped cannot be canceled.

Refunds
Approved refunds will be returned to the original payment method. Please allow additional processing time for your bank or card provider to post the refund.

Original shipping charges are non-refundable unless the order was incorrect or damaged due to an error on our part.

Shipping Address Issues
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. Once an order has shipped, we may not be able to change the delivery address.

Questions
For questions about an order, return, or refund, contact:

Anointed Leaf Herbal Tea LLC
anointedleaf@gmail.com